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Our Policy

Accessibility Statement for Universal Mining Group (UMG) 


UMG is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. The commitment of UMG to diversity and to provide the best customer experience helps us to remain competitive in the marketplace. UMG can appreciate and respond to the needs of customers impacted by disabilities since the company itself reflects a myriad of skills, experiences, backgrounds and styles — all of which promote an environment of inclusion and respect for the many different people and cultures UMG and its employees encounter every day. UMG employs people impacted by disabilities as part of our dedication to inclusion in the workplace, and we maintain a focus of providing accessibility statements on many of our products.

In UMG’s ongoing efforts to strive for accessibility, UMG is committed to the principles and goals of the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG). UMG is striving to meet the Level AA criteria as set forth in the guideline.

UMG is currently in the process of auditing and updating our website. Should issues with accessibility arise, please contact our team at 


UMG’s Guiding Principles on Accessibility

UMG operates in a manner that respects the dignity and independence of persons with disabilities. The provision of services to persons with disabilities and others will be integrated, unless an alternate measure is necessary, to enable a person with a disability to obtain, use or benefit from UMG’s services. Persons with disabilities will be given an opportunity equal to that given to others to obtain, use and benefit from UMG’s services.

Purpose and Scope of This Policy

The purpose of this Policy is to outline the practices and procedures approved by UMG in order to meet the obligations under the Act and specifically the Accessibility Standards for Customer Service Regulation. Through this Policy, UMG establishes and implements practices and procedures consistent with its goal of compliance, as well as its commitment to excellent customer service for all. UMG is committed to excellence in serving all customers, including people with disabilities.

Accessibility Policy: Accessibility Policy
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